Terms of service
Last updated: 5th April 2026
This website is operated by Vertees, a brand owned and operated by Vertees (“we”, “us”, “our”). By accessing or using our website (vertees.store) and purchasing our products, you agree to be bound by the following Terms of Service.
If you do not agree to these Terms, please do not use our website.
⚠️ Important:
We operate exclusively online and do not maintain a physical retail storefront. All customer support, returns, and queries are handled through our official support channels.
Eligibility
By using this website, you confirm that:
- You are at least the age of majority in your country of residence
- You will use this website only for lawful purposes
Products and Services
We offer products for sale through our website. We make every effort to ensure that:
- Product descriptions are accurate
- Images represent the product as closely as possible
However:
- Actual colours and appearance may vary depending on your device
- Availability and pricing may change without prior notice
We reserve the right to limit or refuse any order at our discretion, including suspected fraudulent or reseller activity.
Order Processing & Fulfilment
- Orders are processed after payment confirmation
- You will receive an order confirmation email upon successful purchase
Fulfilment Transparency:
We work with trusted fulfilment and logistics partners, and orders may be shipped from different locations depending on product availability.
Delivery timelines and shipping details are clearly provided at checkout and on our Shipping Policy page.
Pricing & Payments
- All prices are listed on the website and may change without notice
- Payments are processed securely via third-party payment providers
- We do not store your full payment details
Shipping & Delivery
Shipping times and costs are displayed at checkout.
Please note:
- Delivery times are estimates and may vary due to external factors
- Delays caused by couriers, customs, or unforeseen circumstances are outside our direct control
Returns & Refunds
We offer returns and refunds in accordance with our Refund Policy, which is available on our website.
✔ Customers must review the Refund Policy before making a purchase
✔ If you have any issues with your order, please contact us at support@vertees.store
Returns are handled through our support team, and return instructions (including the appropriate return address) will be provided upon request.
Accuracy of Information
We strive to ensure that all information on our website is accurate and up to date. However, occasional errors (such as pricing or product descriptions) may occur.
We reserve the right to:
- Correct errors
- Update information
- Cancel orders affected by inaccuracies (with notification)
Acceptable Use
You agree not to:
- Use the website for unlawful purposes
- Transmit harmful code or disrupt the website
- Submit false or misleading information
- Infringe on intellectual property rights
Violation of these terms may result in termination of access.
Third-Party Services
Our website may include links or integrations with third-party services (e.g., payment providers, analytics tools).
We are not responsible for the content, policies, or practices of third-party services.
Limitation of Liability
To the fullest extent permitted by law:
- We are responsible for providing products and services with reasonable care
- We are not liable for indirect or consequential losses, including loss of profits or data
Nothing in these Terms excludes liability where it would be unlawful to do so.
Indemnification
You agree to indemnify and hold harmless Vertees and AVENIQ GROUP LLC from any claims arising from your breach of these Terms or misuse of our website.
Governing Law
These Terms are governed by the laws of the United States (Wyoming).
If you are a consumer in another jurisdiction (such as the United Kingdom or European Union), your local consumer protection laws may also apply.
Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised date.
Continued use of the website constitutes acceptance of the updated Terms.
Contact Information
For any questions regarding these Terms:
